Shipping policy

We currently ship to: US, Canada, Mexico, South Korea, Japan & Singapore, Europe, Australia and New Zealand.

Any import duties and taxes are charged once the package has reached the destination country and these charges must be paid by the recipient of the package. Unfortunately we have no control over these charges as customs policies vary from country to country. If you have questions related to customs charges you are advised to contact your local customs office.

For more details, refer to our  shipping policy page.

We currently have fulfillment warehouses located in the US and Europe. Depending on the shipping destination, your order could take anywhere from 5-15 business days to arrive to you. 

Returns and exchanges

If you have received a damaged/defective or incorrect item, reach out to us on our contact form with photos of the damage/defective or the incorrect item, as well as your order number. You must notify us within 30 days of receipt. 

Unfortunately, we are unable to accept exchanges for any purchased items. Due to the limited nature of products, we do not have inventory for size exchanges. Please double check our sizing and garment details prior to ordering.

Illusion Apparel Ambassadors

Our ambassadors connect with their spirit & mentality to hone in on their crafts and excel at them. In essence, they break their own 'Illusions' by never limiting their beliefs in what's possible. 

Got what it takes to be an ambassador? 
email us: socialmedia@illusionapparel.co. We'd love to know more about who you are, what you do and what feeds your soul.

Our ambassadors get hooked up with gear before they drop on the site. They also get exclusive access to passwords, shoutouts on our Instagram page and sometimes get featured on our site with an exclusive interview video.